Frequently Asked Questions
Everything you need to know about your MADMIA shopping experience.
How can I track my MADMIA order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your delivery's progress.
What is your return policy?
We offer a 30-day return policy for items in their original, unworn condition with all packaging intact. Please note that for hygiene reasons, socks cannot be returned once opened.
Do you offer international shipping?
Yes, we ship our colorful products worldwide! Shipping costs and delivery times vary depending on your location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I care for my MADMIA socks?
To keep your socks vibrant and soft, we recommend a cold hand wash or a gentle machine wash in a laundry bag. Avoid tumble drying and bleaching.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. If you need to make changes, please contact our support team within 1 hour of placing your order.