Returns & Exchanges
At MADMIA, we want you to love your colorful purchase; if you are not entirely satisfied, you can return your unworn items within 30 days of delivery for an exchange or store credit. Please ensure all items are in their original packaging with tags attached to qualify for a successful return.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original condition and include the printed return authorization slip inside the parcel.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized postal service location.
Processing & Credit
Once our warehouse team inspects your return, we will issue your store credit or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing